About MBAI

Mikael Blaisdell & Associates, Inc. For over thirty years, we’ve been following the changes in the field of customer lifecycle management. We offer a focus on customer retention and increasing per-customer profitability — built upon a solid foundation of...

Services

Based on more than 12 years of research and consulting in the domain of customer relationship retention and optimization, we have a unique resource to apply to a broad range of issues. Prior to 2006, the firm specialized in Customer Support operations and technology...